We know that life gets busy sometimes, between work, school, and play. But you're back! We are glad to see you again. If you need any help or need any questions answered, we are here for you! We look forward to you joining the Jump.ca family.
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We are here to help with your purchase! Take an extra 10% off at checkout. Just use the promo code 'WELCOMEBACK' at checkout!
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Need help? We have you covered.
If you have questions or concerns about a particular product, let us know! Our team of Customer Care Experts will make sure you are getting the perfect device for your needs. Our live chat service is available in the bottom right corner, so give us a shout if you need anything!
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You can reach out to our customer care team via email here!
See What Other Jump.ca Shoppers Have To Say!
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"Tyson was very professional when I was purchasing a new Samsung cell phone. He explained my various options. When I chose the preferred phone he explained in detail my contract and the different expenses. Tyson also downloaded all my information from one phone to the other and made sure everything was correct. Thank you."
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"The staff were so helpful! We kept them a half hour late but they stayed extremely polite and patient. Thank you so much for a remarkable customer experience!"
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"I changed my phone number which also lead to a bunch of other changes needing to be made to my accounts. Mykaela was very patient and always cheery explaining what was happening and offering solutions. I will return here to get a new phone when it’s time."