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Smash-proof Protection

Avoid Crash and Smash Attacks

When a burglar targets your property, your security system is there to protect you. But what happens when they target the security system itself?

A burglary tactic, known as a crash and smash, targets your home’s security panel or keypad by using speed and brute force to prevent it from sounding the alarm.

How does it work?

A crash and smash begins with a burglar abruptly entering through the front door – the “crash.” Then, before the alarm sounds, they quickly locate and destroy the security panel or keypad – the “smash.”

Most security systems give you between 30 and 60 seconds to disarm your system before sounding the alarm and generating an emergency signal. So, the objective of a crash and smash is to take advantage of the time delay by destroying the panel and its ability to signal before this happens.

Different from other home security technology, a Security system has proactive safeguards to prevent the “smash” from happening.

Crash and smash alert

Safeguard 1: Crash and Smash Protection

Thanks to cloud security technology,’s patented Crash and Smash Protection ensures that your security system signals for help, even when it can’t send the signal itself.

Professional Security Monitoring’s platform anticipates a ‘disarm’ or ‘alarm’ event when your security system starts its countdown. But if your panel suddenly goes offline during the countdown, the platform treats it as a crash and smash attack and quickly signals an alert.

Because this action takes place on's secure cloud platform, it doesn't matter how effectively the intruder smashes your security panel.

Safeguard 2: Professional Security Monitoring

When a crash and smash alert is sent to your home’s monitoring station, a trained security professional assesses the situation and quickly alerts your local police department to dispatch help.

An alert is sent to your smartphone too, so you’re aware of what’s going on. The burglar will be none the wiser until the police arrive!