Love having the latest phone? Then Fast Forward is for you. It’s a new way to buy so you can always get the latest and greatest phone.

HERE’S HOW IT WORKS

  1. Get a discount on the regular 2-year voice & data price
  2. Pay a small monthly participation fee
  3. Return your phone within the return period—we’ll send you a text reminder
  4. Upgrade after a year without paying your early upgrade balance

It’s that simple! Just visit your local Jump.ca and get on Fast Forward today.

THE DETAILS

At the time of purchase, you get a significant discount on the price of the phone when you sign a 2-year voice & data contract and agree to the Fast Forward terms. You can then upgrade to the latest phone after just one year, and we’ll waive your early upgrade balance. You can choose to purchase the new phone on Fast Forward again, or choose one of our other pricing terms.

In exchange, you must return your phone to Jump.ca during the Fast Forward return period (typically between 13 to 18 months after purchase) in good working condition based on specific evaluation criteria.

Device return

If you fail to return the phone, or it’s not in good working condition, you’ll be charged a payback amount (equal to the discount you received when you purchased your phone). This will be automatically charged to your wireless account on the day after your return period has ended.

If you don’t return your phone during the return period, you’ll no longer be on Fast Forward and will then be subject to the terms of a regular 2-year contract. You must wait until your contract end date to upgrade, unless you pay your early upgrade balance.

Participation fee

You’re required to pay a small, monthly participation fee of $3.00 for as long as you’re an active Fast Forward customer. This fee will appear on your wireless bill. If you don’t return your device within the return period or choose not to purchase a new phone on Fast Forward at time of upgrade this fee will no longer apply.

Return reminders

We’ll send you a few reminders by text message when it’s time to return your phone so you don’t forget and won’t have any surprises on your bill.

Other info

Here’s a few other things you should know about Fast Forward: